These Terms of Service (the "Terms") govern use of the EmployeeBrief applications and this website (together, the "Services"), provided by EmployeeBrief ("we," "us"). By creating an account or using the Services, you agree to these Terms. If you use the Services on behalf of a government agency or other employer, you agree on that organization's behalf and represent that you have authority to do so.
1. The Services
EmployeeBrief is workforce-management software for public employers: scheduling, timekeeping, time off and accruals, dispatched jobs, fleet and equipment, reports, payroll computation, and a payroll export. Features vary by subscription plan and by which optional modules an Agency has enabled.
2. Accounts and organizations
- Each agency or employer using the Services (an "Agency") is set up as its own organization, with an owner or administrator who controls roles, permissions, modules, and settings.
- You are responsible for keeping your login credentials secure and for activity under your account.
- The Agency controls the data in its organization, including records about its employees. We process that data on the Agency's behalf, as described in our Privacy Policy.
3. Subscriptions, trials, and add-on modules
- New Agencies may receive a free trial. When a trial ends, continued use requires an active subscription.
- Optional add-on modules are billed only once they are enabled for your Agency.
- Fees are billed in advance on the agreed cycle. Accounts with unpaid balances may be suspended until payment is resolved.
- Subscription payments are processed by our payment provider; we do not store card or bank numbers.
4. Your content
- Agencies own the content they and their users put into the Services — records, photos, reports, and documents ("Customer Content").
- You grant us the limited rights needed to host, process, transmit, and display Customer Content in order to operate the Services.
- You are responsible for having the right to upload the content you upload, and for the accuracy of records your Agency keeps.
5. Acceptable use
You agree not to misuse the Services. Among other things, you will not:
- Attempt to access another organization's data or circumvent access controls;
- Use the Services to violate any law, including employment, wage-and-hour, and communications laws;
- Send unlawful, deceptive, or unsolicited messages through the Services;
- Interfere with the operation or security of the Services, or resell them without our agreement.
6. Communications and text messaging
Agencies that use the Services to send text messages are responsible for those communications, including obtaining any legally required consent. Text messages are sent only to numbers with a recorded opt-in, and recipients can opt out at any time by replying STOP. Agencies must not use the messaging features to contact numbers without consent or in violation of applicable law (including the TCPA).
7. Third-party integrations
The Services can connect to third-party products an Agency chooses — such as a payroll system it exports approved hours to, or an accounting or payment product. Those products are governed by their own terms and privacy policies. We are not responsible for third-party products, and an integration may stop working if the third party changes its service.
8. AI features
Some features use AI to draft content or answer questions about your organization's data. AI output is advisory only: it is presented for human review and is not relied on without a person confirming it. You are responsible for reviewing AI-drafted content before relying on it. Pay, overtime, accrual, and scheduling calculations are performed by deterministic rules, not by AI.
9. Payroll and compliance disclaimer
The Services compute gross pay, overtime, and accruals from the rules your Agency configures, and produce a payroll export from those figures. The Agency is responsible for verifying those figures, for the rules and pay codes it configures, and for its own compliance with the FLSA, applicable collective-bargaining agreements, and employment, tax, and labor law. The Services do not provide legal, tax, or accounting advice.
10. Availability and changes
We work to keep the Services available and secure, but they are provided "as is" and "as available." We may improve, change, or discontinue features over time; if we discontinue a material feature your Agency relies on, we will make reasonable efforts to provide notice.
11. Disclaimer of warranties
To the fullest extent permitted by law, we disclaim all warranties, express or implied, including merchantability, fitness for a particular purpose, and non-infringement. We do not warrant that the Services will be uninterrupted or error-free.
12. Limitation of liability
To the fullest extent permitted by law, we will not be liable for indirect, incidental, special, consequential, or punitive damages, or for lost profits, revenue, or data, arising from or related to the Services. Our total liability for any claim will not exceed the amounts your Agency paid us for the Services in the twelve months before the claim arose.
13. Indemnification
To the extent permitted by applicable law, an Agency will defend and indemnify us against claims arising from its Customer Content, its communications, or its violation of these Terms or applicable law. Nothing in these Terms requires a government Agency to provide indemnification beyond what its governing law allows.
14. Termination
An Agency may stop using the Services at any time. We may suspend or terminate access for material violation of these Terms or non-payment. Upon termination, the Agency may request an export of its data within a reasonable period before deletion.
15. Changes to these Terms
We may update these Terms from time to time. If we make material changes, we will update the date above and, where appropriate, notify Agencies through the Services. Continued use after changes take effect constitutes acceptance.
16. Contact
Questions about these Terms: sales@officerbrief.com